What patients’ complaints and praise tell the health...

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International Journal for Quality in Health Care 2016 / 12

What patients’ complaints and praise tell the health practitioner: implications for health care quality. A qualitative research study

Mattarozzi, Katia, Sfrisi, Fiamma, Caniglia, Filippo, De Palma, Alessandra, Martoni, Monica
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Language:
english
Journal:
International Journal for Quality in Health Care
DOI:
10.1093/intqhc/mzw139
Date:
December, 2016
File:
PDF, 224 KB
english, 2016
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