CRM/e-CRM Effects on Banks Performance and Customer-Bank...

CRM/e-CRM Effects on Banks Performance and Customer-Bank Relationship Quality

Al-Refaie, Abbas, Tahat, Mohammad D. AL, Bata, Nour
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Volume:
10
Language:
english
Journal:
International Journal of Enterprise Information Systems
DOI:
10.4018/ijeis.2014040104
Date:
August, 2014
File:
PDF, 2.40 MB
english, 2014
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