Measuring the Service Quality of E-Commerce and Competitive...

Measuring the Service Quality of E-Commerce and Competitive Strategies

Chang, Shu-Fong, Chang, Jen-Chi, Lin, Kuo-Hua, Yu, Bin, Lee, Yu-Cheng, Tsai, Sang-Bing, Zhou, Jie, Wu, Chao, Yan, Zi-Chun
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Volume:
11
Language:
english
Journal:
International Journal of Web Services Research
DOI:
10.4018/ijwsr.2014070105
Date:
September, 2014
File:
PDF, 782 KB
english, 2014
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