An Investigation of Mediating and Moderating Variables in...

International Journal of Customer Relationship Marketing and Management 2013 / 33 Vol. 4; Iss. 3

An Investigation of Mediating and Moderating Variables in Service Quality – Customer Loyalty Relationship

Srivastava, Medha, Rai, Alok Kumar
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Volume:
4
Language:
english
Journal:
International Journal of Customer Relationship Marketing and Management
DOI:
10.4018/jcrmm.2013070102
Date:
September, 2013
File:
PDF, 256 KB
english, 2013
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