Customer service quality and financial performance among...

Journal of Financial Services Marketing 2002 / 8 Vol. 7; Iss. 1

Customer service quality and financial performance among Australian retail financial institutions

Duncan, Elizabeth, Elliott, Greg
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Volume:
7
Language:
english
Journal:
Journal of Financial Services Marketing
DOI:
10.1057/palgrave.fsm.4770070
Date:
August, 2002
File:
PDF, 263 KB
english, 2002
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