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What Health Professionals Can Do to Identify and Resolve Patient Dissatisfaction
Pichert, James W., Miller, Cynthia S., Hollo, Anne H., Gauld-Jaeger, Jean, Federspiel, Charles F., Hickson, Gerald B.Volume:
24
Journal:
The Joint Commission Journal on Quality Improvement
DOI:
10.1016/s1070-3241(16)30382-0
Date:
June, 1998
File:
PDF, 2.57 MB
1998