Soliciting Patient Complaints to Improve Performance
Garbutt, Jane, Bose, Diana, McCawley, Beth A., Burroughs, Tom, Medoff, GeraldVolume:
29
Language:
english
Journal:
The Joint Commission Journal on Quality and Safety
DOI:
10.1016/s1549-3741(03)29013-4
Date:
March, 2003
File:
PDF, 232 KB
english, 2003