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An Intervention Model That Promotes Accountability: Peer Messengers and Patient/Family Complaints
Pichert, James W., Moore, Ilene N., Karrass, Jan, Jay, Jeffrey S., Westlake, Margaret W., Catron, Thomas F., Hickson, Gerald B.Volume:
39
Language:
english
Journal:
The Joint Commission Journal on Quality and Patient Safety
DOI:
10.1016/s1553-7250(13)39057-6
Date:
October, 2013
File:
PDF, 709 KB
english, 2013