Interrelationships among quality enablers, service quality,...

Interrelationships among quality enablers, service quality, patients’ satisfaction and loyalty in hospitals

Sadeh, Ehsan
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Volume:
29
Language:
english
Journal:
The TQM Journal
DOI:
10.1108/TQM-02-2015-0032
Date:
January, 2017
File:
PDF, 322 KB
english, 2017
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