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Linking satisfaction to credit card decisions: an application of the Wallet Allocation Rule
Aksoy, Lerzan, Keiningham, Timothy L., Buoye, Alexander, Ball, JoanVolume:
35
Language:
english
Journal:
International Journal of Bank Marketing
DOI:
10.1108/IJBM-02-2016-0019
Date:
April, 2017
File:
PDF, 628 KB
english, 2017