Topic modelling-based decision framework for analysing digital voice of the customer
Özdağoğlu, Güzin, Kapucugil-İkiz, Aysun, Çelik, Ayhan FuatLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2016.1273106
Date:
December, 2016
File:
PDF, 1.28 MB
english, 2016