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Measuring quality variations in e-service
Chen, Yen-Chun, Shen, Yung-Cheng, Lee, Crystal Tzu-Ying, Yu, Fu-KaiVolume:
27
Language:
english
Journal:
Journal of Service Theory and Practice
DOI:
10.1108/JSTP-03-2015-0063
Date:
March, 2017
File:
PDF, 875 KB
english, 2017