Modeling the IRS Telephone Taxpayer Information System

Modeling the IRS Telephone Taxpayer Information System

Harris, Carl M., Hoffman, Karla L., Saunders, Patsy B.
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Volume:
35
Language:
english
Journal:
Operations Research
DOI:
10.1287/opre.35.4.504
Date:
August, 1987
File:
PDF, 1.74 MB
english, 1987
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