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When customers want to become frontline employees: an exploratory study of decision factors and motivation types
Wang, Chen-Ya, Guchait, Priyanko, Chiang, Cheng-Hsin, Weng, Wan-TingLanguage:
english
Journal:
Service Business
DOI:
10.1007/s11628-017-0334-9
Date:
January, 2017
File:
PDF, 646 KB
english, 2017