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Salesperson empowerment in Spanish banks: A performance-driven view
Barrutia, José M, Charterina, Jon, Gilsanz, AinhizeVolume:
14
Language:
english
Journal:
Journal of Financial Services Marketing
DOI:
10.1057/fsm.2009.6
Date:
June, 2009
File:
PDF, 223 KB
english, 2009