![](/img/cover-not-exists.png)
Customer relationship management and customer satisfaction: the mediating role of relationship quality
Santouridis, Ilias, Veraki, AndronikiLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2017.1303889
Date:
March, 2017
File:
PDF, 376 KB
english, 2017