The Multilevel Nature of Customer Experience Research: An...

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International Journal of Management Reviews 2017 / 03

The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda

Kranzbühler, Anne-Madeleine, Kleijnen, Mirella H.P., Morgan, Robert E., Teerling, Marije
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Language:
english
Journal:
International Journal of Management Reviews
DOI:
10.1111/ijmr.12140
Date:
March, 2017
File:
PDF, 395 KB
english, 2017
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