The signaling effect of management response in engaging customers: A study of the hotel industry
Li, Chunyu, Cui, Geng, Peng, LingVolume:
62
Language:
english
Journal:
Tourism Management
DOI:
10.1016/j.tourman.2017.03.009
Date:
October, 2017
File:
PDF, 589 KB
english, 2017