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ISO 9001:2015 – a questionable reform. What should the implementing organisations understand and do?
Anttila, Juhani, Jussila, KariLanguage:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2017.1309119
Date:
April, 2017
File:
PDF, 589 KB
english, 2017