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Engagement valence duality and spillover effects in online brand communities
Bowden, Jana Lay-Hwa, Conduit, Jodie, Hollebeek, Linda D, Luoma-aho, Vilma, Solem, Birgit ApenesVolume:
27
Language:
english
Journal:
Journal of Service Theory and Practice
DOI:
10.1108/JSTP-04-2016-0072
Date:
July, 2017
File:
PDF, 500 KB
english, 2017