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Antecedents of customer aggressive behavior against...

Management Research 2017 / 06 Vol. 15; Iss. 2

Antecedents of customer aggressive behavior against healthcare employees

Gur, Amit, Tzafrir, shay S., Zatzick, Christopher D., Dolan, simon, Iverson, Roderick
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Volume:
15
Language:
english
Journal:
Management Research: Journal of the Iberoamerican Academy of Management
DOI:
10.1108/MRJIAM-09-2015-0609
Date:
June, 2017
File:
PDF, 563 KB
english, 2017
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