Impact of customer loyalty and service operations on...

Production Planning & Control 2017 / 06 Vol. 28; Iss. 6-8

Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector

Ramanathan, Usha, Subramanian, Nachiappan, Yu, Wantao, Vijaygopal, Rohini
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
28
Language:
english
Journal:
Production Planning & Control
DOI:
10.1080/09537287.2017.1309707
Date:
June, 2017
File:
PDF, 1.05 MB
english, 2017
Conversion to is in progress
Conversion to is failed