The effects of store environment elements on...

The effects of store environment elements on customer-to-customer interactions involving older shoppers

Tomazelli, Joana, Broilo, Patricia Liebesny, Espartel, Lélis Balestrin, Basso, Kenny, Baron, Steve, Rosenbaum, MarkScott
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Language:
english
Journal:
Journal of Services Marketing
DOI:
10.1108/JSM-05-2016-0200
Date:
June, 2017
File:
PDF, 525 KB
english, 2017
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