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‘Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty’
Jillian Dawes FarquharVolume:
9
Language:
english
Journal:
Journal of Financial Services Marketing
DOI:
10.1057/palgrave.fsm.4770168
Date:
June, 2005
File:
PDF, 68 KB
english, 2005