Omnichannel Service Operations with Online and Offline...

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Omnichannel Service Operations with Online and Offline Self-Order Technologies

Gao, Fei, Su, Xuanming
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Language:
english
Journal:
Management Science
DOI:
10.1287/mnsc.2017.2787
Date:
July, 2017
File:
PDF, 514 KB
english, 2017
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