[Advances in Library Administration and Organization] Emotion in the Library Workplace Volume 37 || Using Civility in the Form of Mindful Speech and Action to Cultivate Empathy Among Library Employees
Hines, Samantha Schmehl, Matteson, Miriam L.Volume:
10.1108/S0
Year:
2017
Language:
english
DOI:
10.1108/S0732-067120170000037009
File:
PDF, 196 KB
english, 2017