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How customer’s display of emotions relates to task performance: social interaction model in hospitality
Nam, Seungmin, Shin, Hong-ChulVolume:
11
Language:
english
Journal:
International Journal of Culture, Tourism and Hospitality Research
DOI:
10.1108/ijcthr-08-2016-0086
Date:
August, 2017
File:
PDF, 226 KB
english, 2017