Validation of the ISS-QUAL and the role of gender, age and...

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Information Technology and Management 2017 / 9

Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector

Marchiori, Danilo M., Mainardes, Emerson W., Rodrigues, Ricardo G.
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Language:
english
Journal:
Information Technology and Management
DOI:
10.1007/s10799-017-0281-0
Date:
September, 2017
File:
PDF, 694 KB
english, 2017
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