Emotion Analysis of Telephone Complaints from Customer...

Computational Intelligence and Neuroscience 2015 Vol. 2015

Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing

Gong, Shuangping, Dai, Yonghui, Ji, Jun, Wang, Jinzhao, Sun, Hai
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Volume:
2015
Year:
2015
Language:
english
Journal:
Computational Intelligence and Neuroscience
DOI:
10.1155/2015/506905
File:
PDF, 549 KB
english, 2015
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