The role of loyalty programs in Healthcare Service...

The TQM Journal 2017 / 08

The role of loyalty programs in Healthcare Service Ecosystems

Gambarov, Vusal, Sarno, Debora, Hysa, Xhimi, Calabrese, Mario, Bilotta, Alberto, Douglas, Alexander, CIASULLO, MARIA VINCENZA
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Language:
english
Journal:
The TQM Journal
DOI:
10.1108/TQM-02-2017-0019
Date:
August, 2017
File:
PDF, 1.58 MB
english, 2017
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