Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context
Curras-Perez, R., Ruiz, C., Sanchez-Garcia, I., Sanz, S.Language:
english
Journal:
Spanish Journal of Marketing - ESIC
DOI:
10.1016/j.sjme.2017.07.002
Date:
September, 2017
File:
PDF, 1.13 MB
english, 2017