Determinants of customer retention in virtual environments....

  • Main
  • 2017 / 9
  • Determinants of customer retention in virtual environments....

Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context

Curras-Perez, R., Ruiz, C., Sanchez-Garcia, I., Sanz, S.
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Language:
english
Journal:
Spanish Journal of Marketing - ESIC
DOI:
10.1016/j.sjme.2017.07.002
Date:
September, 2017
File:
PDF, 1.13 MB
english, 2017
Conversion to is in progress
Conversion to is failed