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Using anchoring vignettes to study quality management across cultures
Wangwacharakul, Promporn, Poksinska, Bozena BonnieVolume:
9
Language:
english
Journal:
International Journal of Quality and Service Sciences
DOI:
10.1108/IJQSS-04-2017-0038
Date:
September, 2017
File:
PDF, 339 KB
english, 2017