When Ethical Transgressions of Customers Have Beneficial...

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Journal of Retailing 2017 / 10

When Ethical Transgressions of Customers Have Beneficial Long-Term Effects in Retailing: An Empirical Investigation

Yang, Zhao, Algesheimer, René, Dholakia, Utpal
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Language:
english
Journal:
Journal of Retailing
DOI:
10.1016/j.jretai.2017.09.005
Date:
October, 2017
File:
PDF, 3.20 MB
english, 2017
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