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The Elicitation of Frontline, Customer-Contact, Hotel Employee Innovative Behavior: Illuminating the Central Roles of Readiness for Change and Absorptive Capacity
Chang, Song, Way, Sean A., Cheng, Derek H. K.Language:
english
Journal:
Cornell Hospitality Quarterly
DOI:
10.1177/1938965517734940
Date:
October, 2017
File:
PDF, 396 KB
english, 2017