![](/img/cover-not-exists.png)
In pursuit of service productivity and customer satisfaction: the role of resources
Lee, Jenny (Jiyeon), Patterson, Paul, Ngo, Liem Viet, Lee, Nick, Lings, IanLanguage:
english
Journal:
European Journal of Marketing
DOI:
10.1108/EJM-07-2016-0385
Date:
October, 2017
File:
PDF, 688 KB
english, 2017