When Your Best Customers Become Your Worst Enemies: Does Time Really Heal all Wounds?
Grégoire, Yany, Tripp, Thomas M., Legoux, RenaudVolume:
3
Language:
english
Journal:
GfK Marketing Intelligence Review
DOI:
10.2478/gfkmir-2014-0053
Date:
January, 2011
File:
PDF, 1.05 MB
english, 2011