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Encyclopedia of Information Science and Technology, Fourth Edition () || Implementing a Customer Relationship Management (CRM) System
Khosrow-Pour, D.B.A., MehdiVolume:
10.4018/97
Year:
2018
Language:
english
DOI:
10.4018/978-1-5225-2255-3.ch139
File:
PDF, 451 KB
english, 2018