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Examining the moderating effects of service climate on psychological capital, work engagement, and service behavior among flight attendants
Cheng, Tien-Ming, Hong, Ci-Yao, Yang, Bo-ChengVolume:
67
Language:
english
Journal:
Journal of Air Transport Management
DOI:
10.1016/j.jairtraman.2017.11.009
Date:
March, 2018
File:
PDF, 270 KB
english, 2018