EXPLORING THE IMPACTS OF SERVICE INNOVATION ON CUSTOMER...

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International Journal of Innovation Management 2018 / 01

EXPLORING THE IMPACTS OF SERVICE INNOVATION ON CUSTOMER SATISFACTION IN THE TELECOM INDUSTRY: A PERSPECTIVE FROM INTERACTIVE AND SUPPORTIVE SERVICE INNOVATIONS

TA, DAO THI, YANG, CHIA-HAN
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Language:
english
Journal:
International Journal of Innovation Management
DOI:
10.1142/S1363919618500536
Date:
January, 2018
File:
PDF, 213 KB
english, 2018
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