Rating healthcare services: consumer satisfaction vs....

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Service Industries Journal 2018 / 01

Rating healthcare services: consumer satisfaction vs. health system performance

Horodnic, Adrian V., Apetrei, Andreea, Luca, Florin-Alexandru, Ciobanu, Claudia-Ioana
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Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642069.2018.1426752
Date:
January, 2018
File:
PDF, 1.96 MB
english, 2018
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