[IEEE 2017 14th International Conference on Service Systems and Service Management (ICSSSM) - Dalian, China (2017.6.16-2017.6.18)] 2017 International Conference on Service Systems and Service Management - Exploring service desk employees' motivation and rewarding
Jantti, Marko, Kallinen, HennaYear:
2017
Language:
english
DOI:
10.1109/icsssm.2017.7996177
File:
PDF, 197 KB
english, 2017