“What is beautiful we book”: hotel visual appeal and expected service quality
Kirillova, Ksenia, Chan, Janelle, Okumus, Fevzi, Okumus, FevziLanguage:
english
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/IJCHM-07-2017-0408
Date:
February, 2018
File:
PDF, 498 KB
english, 2018