[IEEE 2017 IEEE 14th International Conference on e-Business Engineering (ICEBE) - Shanghai (2017.11.4-2017.11.6)] 2017 IEEE 14th International Conference on e-Business Engineering (ICEBE) - Knowledge Model to Manage Customer Satisfaction Based on Claims
Villanueva A, Hernan E., Faed, Alireza, Truffa M, Miguel A.Year:
2017
Language:
english
DOI:
10.1109/ICEBE.2017.38
File:
PDF, 380 KB
english, 2017