Cross-cultural measurement of transaction-specific customer...

Journal of Customer Behaviour 2016 / 12 Vol. 15; Iss. 4

Cross-cultural measurement of transaction-specific customer satisfaction in the services industry

Messner, Wolfgang
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Volume:
15
Language:
english
Journal:
Journal of Customer Behaviour
DOI:
10.1362/147539216X14594363340172
Date:
December, 2016
File:
PDF, 279 KB
english, 2016
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