Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction
Shahid Iqbal, Muhammad, Ul Hassan, Masood, Habibah, Ume, TiuWright, LenVolume:
5
Language:
english
Journal:
Cogent Business & Management
DOI:
10.1080/23311975.2018.1423770
Date:
February, 2018
File:
PDF, 975 KB
english, 2018