Benefit analysis of service quality degradation: A case study of the tourism industry
Hsieh, Li-Yang, Lin, Su-Mei, Lee, Yao-HsienVolume:
38
Language:
english
Journal:
Journal of Information and Optimization Sciences
DOI:
10.1080/02522667.2017.1367511
Date:
November, 2017
File:
PDF, 618 KB
english, 2017