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[IEEE 2017 14th International Conference on Service Systems and Service Management (ICSSSM) - Dalian, China (2017.6.16-2017.6.18)] 2017 International Conference on Service Systems and Service Management - Service innovation in the lodging industry: A perspective of customer value
Chiu, Wen-Hong, Lai, Yueh-Tsun, Chi, Hui-RuYear:
2017
Language:
english
DOI:
10.1109/icsssm.2017.7996226
File:
PDF, 260 KB
english, 2017