Linking Customer Satisfaction to Product Design: A Key to...

Quality Management Journal 2000 / 01 Vol. 7; Iss. 1

Linking Customer Satisfaction to Product Design: A Key to Success for Volvo

Gustafsson, Anders, Ekdahl, Fredrik, Falk, Kurt, Johnson, Michael
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Volume:
7
Language:
english
Journal:
Quality Management Journal
DOI:
10.1080/10686967.2000.11919224
Date:
January, 2000
File:
PDF, 13.99 MB
english, 2000
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