Customer participation in services and employee innovative...

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Customer participation in services and employee innovative behavior: the mediating role of interpersonal trust

Li, Minglong, Hsu, Cathy H.C., Okumus, Fevzi, Xie, Lishan
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Language:
english
Journal:
International Journal of Contemporary Hospitality Management
DOI:
10.1108/IJCHM-08-2016-0465
Date:
February, 2018
File:
PDF, 642 KB
english, 2018
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