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The implementation of total quality management into public sector agencies: a case study of the Tennessee Valley Authority
Burdette Dean, Mary, Helms, Marilyn M.Volume:
3
Language:
english
Journal:
Benchmarking for Quality Management & Technology
DOI:
10.1108/14635779610112467
Date:
March, 1996
File:
PDF, 145 KB
english, 1996